General Information for group stay.

A word about ORFORD MUSIQUE...

Our mission is to stimulate the creativity of young musicians in their beginnings and during the development of their professional life, and we have been working on it for over 65 years. We wish to be recognized as an international Academy of classical music by building on the continuity of the links and making the Estrie a centre of gravity of the classical musical world internationally. By using the hotel services of Orford Musique, you contribute to the financing of our academic activities. Thank you!

ALLERGIES & FOOD RESTRICTIONS

Orford Music wants to offer the best possible catering service to its guests. That's why we can customize menus or create special plates only for guests with food restrictions on gluten, lactose, nuts and peanuts, fish and seafood and/or diets Special (vegetarian, vegan and pork-free.) When booking, please inform Orford Musique in advance of the number and nature of the food specificities present in the group. We are committed to developing menus that cater to as many customers as possible, but we would like to inform you that each person with allergies or other food requirements remains responsible for his or her well-being. Orford Musique cannot guarantee an environment with no traces and no cross-contamination of allergens. Note that during banquet meals, the person in charge of the group will have to report to the catering manager to help identify the participants with allergies or intolerances. Conversely, in cafeteria or buffet style meals, people with allergies/intolerances will have to identify themselves to Orford music staff.

Renting rooms when renting one of the Orford music halls, the schedules, occupation and equipment used must correspond to the established contract. It is possible to extend the hours of use, to add a room and/or to request additional equipment during the stay, depending on availability. Any request must be made by the group leader at the reception and may be subject to additional charges. When organizing a "dance party" event, the curfew is extended until one o'clock in the morning. Orford Musique reserves the right to ask you to reduce noise from midnight if deemed necessary for the comfort of other guests present on the site.

Accommodation

Time of arrival: 4:00 p.m. departure time: 11 a.m.

Sustainability

In connection with our sustainable development policy, Orford Musique is proud to offer you a soap from a local producer "The Soapy of the stagecoaches". A full range of toiletries is available at the shop if needed, as this soap will be the only toilet product in the rooms.

Keys

The keys must be returned to the reception at the time of departure. A fee of $25 will be applicable for each lost key. It is possible for group or event organizers to ask for the key for a room or pavilion. A fee of $100 will be applicable for each lost key.

General information

It is forbidden to install a tent, a kitchen tent or any other shelter on the site. No recreational vehicle will be tolerated between 24h and 6h. It is forbidden to smoke inside all our pavilions, on the terrace and less than nine meters from any entrance door. A fee of $200 will be charged to your account if you breach this requirement. Pets are not allowed. However, guide dogs and assistant dogs accompanied by host families are admitted. However, dogs should be easily identifiable by wearing the Mira scarf or harness. The persons in charge of the animal must keep on them the letter of accreditation of the Foundation. Campfires are allowed only in the places provided for this purpose. Ask the reception for more information.

A curfew is effective on the entire site between 11pm and 8.00am. If you have a special request, please contact the reception. Orford Musique being located in the heart of a national park, several wild animals circulate on the site. Thank you for not feeding them or approaching them.

Please keep exterior doors closed at all times to prevent rodents from entering the pavilions. In case of a complaint, please contact the person in charge of the customer service.

Sustainable development

Thank you for using the recycling bins and the garbage cans available to you throughout the site. Please close the lights in your room or rooms when you leave. Thank you for stabilizing the heater around 18 degrees Celsius when you leave. Room attendants will change your towels and washcloths only if they are deposited in the bottom of the bath. In case of degradation of interior and exterior furniture, Orford Musique reserves the right to charge the cost of repair or replacement. If you need to bring dishes, please choose recyclable brands

A word about ORFORD MUSIQUE...

Our mission is to stimulate the creativity of young musicians in their beginnings and during the development of their professional life, and we have been working on it for over 65 years. We wish to be recognized as an international Academy of classical music by building on the continuity of the links and making the Estrie a centre of gravity of the classical musical world internationally. By using the hotel services of Orford Musique, you contribute to the financing of our academic activities. Thank you!